graph LR 1:startevent:((startevent)) --> 2:task:(Receive Product) 2:task: --> 3:task:(Package Product) 3:task: --> 4:task:(Ship Product) 4:task: --> 5:exclusivegateway:{x} 5:exclusivegateway:{x} --> |Direct Delivery| 6:task:(Deliver to Packstation) 5:exclusivegateway:{x} --> |Recipient Delivery| 7:task:(Deliver to Recipient) 7:task: --> 8:exclusivegateway:{x} 8:exclusivegateway:{x} --> |Recipient Absent| 9:task:(Print and Post Pick-up Receipt) 8:exclusivegateway:{x} --> |Recipient Present| 10:endevent:((endevent)) 9:task: --> 6:task: 6:task: --> 11:exclusivegateway:{x} 11:exclusivegateway:{x} --> |Product Damaged| 12:task:(Initiate Return Shipment) 11:exclusivegateway:{x} --> |Product Undamaged| 13:endevent:((endevent)) 12:task: --> 13:endevent:((endevent))